Frequently Asked Questions
Welcome to the Support Hub. Please select a category below to view all related questions and answers.
👤 1. Membership & Account
🛡️ 2. Security & Privacy
💰 3. Network & Rewards
📢 4. Marketing & Promotion
💳 5. Payments & Withdrawals
📱 6. Digital Card & Up-sells
🤖 7. Member & AI Support
🌐 8. Miscellaneous Questions
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👤 1. Membership & Account
Q. What is "Promote Your Card"?
A. "Promote Your Card" is a professional virtual business card service designed to work seamlessly on any device without the need for an app.
Q. What is the cost of a Premium Membership?
A. The service is $30 annually, which includes processing and applicable taxes.
Q. Is there a way to try the service before paying?
A. Yes, the 7-day Trial Membership allows you to explore designs and the Member Hub.
Q. Does the platform support white-labeling?
A. Yes, it offers complete white-label support, including custom branding, custom domains, and SSL certificates.
Q. Are all sales final?
A. Yes, because rewards are distributed immediately through the affiliate network, all sales are final.
Q. Can I manage multiple links from one account?
A. Yes, the Bio Link Builder allows you to create and manage multiple links and actions from one centralized hub.
Q. Are there different roles for team management?
A. Yes, the system utilizes role-based access control to ensure secure account management.
Q. Who owns and operates this service?
A. Promote Your Card is a subsidiary of Mystic Media LLC, a company registered in the state of New Mexico, USA.
Q. How long do my benefits last after I cancel?
A. Your Premium Membership benefits remain active until the end of your paid annual subscription term.
Q. When is the digital service considered delivered?
A. Services are considered delivered and consumed at the time of activation because access to the platform, designs, and hosting is granted instantly upon payment.
Q. Is an app required to use the service?
A. No, the virtual business card is designed to work seamlessly on any device without an app.
Q. Who is eligible to use the platform?
A. Use of the services is restricted to individuals who are at least sixteen (16) years of age.
Q. What are my responsibilities regarding my account?
A. You are responsible for keeping your account credentials confidential and for all activity that occurs under your account.
Q. Can my account be terminated?
A. Yes, we may suspend or terminate your access for violations of the terms, fraudulent activity, or abuse of the platform and affiliate program.
Q. What membership options are available?
A. You can join as a Trial Member to test the platform or as a Premium Member for full access.
Q. How long does the Trial Membership last?
A. The trial period is seven days, allowing you to explore designs and the member hub before deciding to upgrade.
Q. What are the benefits of a Premium Membership?
A. Premium Members can choose from dozens of designs, promote their business or blog, and participate in recurring income sharing for $30 per year.
Q. How often is the membership fee paid?
A. The Premium Membership fee is an annual payment of $30.
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🛡️ 2. Security & Privacy
Q. Is the platform GDPR compliant?
A. Yes, the system includes GDPR-compliant cookie consent and secure data handling practices.
Q. Can I protect my digital card?
A. Yes, you can enable password protection for secure access to specific cards or bio links.
Q. How is my personal data used?
A. Data is used to provide and improve services, manage your card, process payments, and facilitate networking in accordance with the Privacy Policy.
Q. How is spam prevented?
A. The platform integrates reCaptcha to ensure secure authentication and prevent automated abuse.
Q. What personal information is collected?
A. We collect details you provide directly, such as your name, email, phone number, business information, and any content used for your digital business card.
Q. Does the platform collect technical data?
A. Yes, we collect technical information including your IP address, browser type, device information, operating system, and usage data.
Q. How is payment information handled?
A. Payment-related information is collected through secure third-party payment processors.
Q. Does Promote Your Card sell my personal information?
A. No, we do not sell or share your personal information with third parties for their own marketing purposes.
Q. With whom is my data shared?
A. Information may be shared with trusted providers for hosting, analytics, payment processing, and technical support, or when required by law.
Q. How secure is my data?
A. We implement industry-standard security measures to protect your information, though no method of electronic storage is 100% secure.
Q. What are my privacy rights?
A. Depending on your location, you may have the right to access, correct, or delete your personal data, or object to certain processing activities.
Q. Does the website use cookies?
A. Yes, cookies are used to improve website functionality, remember your preferences, and analyze traffic to enhance the user experience.
Q. What happens if I disable cookies?
A. You can disable them through your browser settings, but some features of the services may not function properly as a result.
Q. How long is my data retained?
A. Personal information is kept only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Q. Is the service intended for children?
A. No, the services are not intended for individuals under the age of 16, and we do not knowingly collect data from children in this age group.
Q. Does using the service mean I agree to the Privacy Policy?
A. Yes, the Privacy Policy is incorporated into the Terms of Service by reference.
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💰 3. Network & Rewards
Q. Is Promote Your Card an investment program?
A. No, it is a membership-based service platform; fees are paid solely for access to digital services and platform features.
Q. What do I receive if I choose not to participate in the referral program?
A. All members receive full access to the digital business card platform, premium designs, hosting, and all related membership benefits.
Q. Who is the income opportunity designed for?
A. It is especially well-suited for stay-at-home parents, students, freelancers, and anyone seeking a simple way to earn on their own schedule.
Q. Do I have to work set hours to earn income?
A. No, the platform offers the accessibility and convenience to work at your own pace.
Q. Is the rewards program mandatory?
A. No, the affiliate program is entirely optional and not required to use the digital card services.
Q. What is the purpose of the Rewards Program?
A. It is designed to act as a personal "Money Magnet," providing recurring income for as long as you remain a member.
Q. How many reward levels are available?
A. There are a total of six reward levels available.
Q. How does my qualification level affect my earnings?
A. As your qualification level increases, your earning potential expands, allowing you to get paid on more levels.
Q. Can I earn money through this platform?
A. Yes, Promote Your Card provides a flexible income opportunity for individuals looking to generate additional income from home.
Q. Are there any guarantees regarding how much I can earn?
A. No, we do not guarantee any level of income or financial success.
Q. How should I interpret earnings examples or testimonials?
A. Any income statements or examples are provided for illustrative purposes only and are not guarantees of future results.
Q. Is this a get-rich-quick scheme?
A. No, success on the platform requires consistent effort, skill, dedication, and personal initiative.
Q. What factors influence my success in the referral program?
A. Individual results vary based on your experience, effort, communication skills, motivation, and market conditions.
Q. What happens to my payment if I don't earn any commissions?
A. Membership fees are for the product and service access provided; Promote Your Card is not responsible for individual financial outcomes or business decisions.
Q. Are commissions automatically calculated?
A. Yes, commissions are immediately calculated and distributed through the affiliate network upon successful membership processing.
Q. How much is the referral reward?
A. You earn $3 (10%) for every activated position within your qualified network levels.
Q. What is the Qualification Ladder?
A. It is a system where sharing the program helps you advance levels to determine how many referral levels you can earn rewards from.
Q. What is the "Green" qualification?
A. This is the starting level for members who have not yet sponsored any others.
Q. How do I reach the "Bronze" level?
A. You qualify for Bronze by sponsoring one premium member, which allows you to earn rewards on one level.
Q. What is required for the "Silver" and "Gold" levels?
A. Silver requires sponsoring two premium members (2 levels of rewards), while Gold requires sponsoring three premium members (3 levels of rewards).
Q. How do I qualify for "Platinum" or "Diamond" status?
A. Platinum requires sponsoring four premium members (4 levels of rewards), and Diamond requires sponsoring five premium members (5 levels of rewards).
Q. What is the "Elite" qualification?
A. To reach Elite status and earn on all 6 levels, you must sponsor 10 or more premium members.
Q. What is the potential income if everyone refers 5 members?
A. If you and every member across the first five levels refer 5 Premium Members each, your organization could grow to 3,905 members, generating $11,715 in annual rewards.
Q. What is the potential income if everyone refers 3 members?
A. In a more modest example where everyone refers 3 members, the network could still generate close to $600 per month in recurring rewards.
Q. Is the income recurring?
A. Yes, as memberships renew annually, your earning potential continues to grow through consistent network expansion and retention.
Q. When are my rewards paid?
A. Every week, on Fridays at midnight GMT, your rewards for that week are transferred to your earnings wallet.
Q. Will I earn sales bonus on Upsell Packages?
A. Yes. If a member you sponsored purchases an Upsell Package, you receive an immediate 50% sales bonus ($15) distributed to your wallet.
Q. When are sales bonuses paid?
A. Sales bonuses are paid in real time and transferred to your earnings wallet.
Q. Do I have to build a network?
A. No, some members choose to simply enjoy the service benefits without actively promoting it.
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📢 4. Marketing & Promotion
Q. What is "Broadcast Email"?
A. This feature allows you to send announcements, updates, and promotional messages to multiple contacts simultaneously.
Q. Does the platform provide analytics?
A. Yes, built-in analytics track engagement insights, click rates, delivery status, and interaction levels.
Q. Can I use AI to write my content?
A. Yes, the platform uses AI (powered by ChatGPT) to help create business descriptions, service details, and marketing copy effortlessly.
Q. Is there a referral tracking system?
A. Yes, the platform includes built-in referral tracking to monitor network growth and incentive programs.
Q. How does sharing my card help me grow?
A. Every time you share your digital business card for your business, portfolio, or blog, you are also supporting your participation in the optional affiliate rewards program.
Q. What are the benefits of using these promotion tools?
A. They allow you to promote your professional identity and share your services with ease while engaging in network-based rewards.
Q. What digital assets are available for online promotion?
A. Inside the Member Area, you have access to web and phone banners, professional email signatures, and trackable links.
Q. Can I use these tools for offline networking?
A. Yes, the platform provides professional print-ready templates for foldable brochures, marketing flyers, and poster templates.
Q. Where can I download these promotional materials?
A. All templates and assets are available for download within your Member Area.
Q. How soon can I start sharing and building my network?
A. You can begin immediately upon joining and can grow your network at your own pace.
Q. Who is this program designed for?
A. It is designed for professionals, entrepreneurs, students, and stay-at-home parents who want to use optional referral tools as part of their networking activities.
Q. Is there a guarantee of income from using these tools?
A. No, any income potential depends on individual effort and participation, and results will vary.
Q. Which social media platforms do you support?
A. You'll find us on Facebook, Instagram, TikTok, LinkedIn, X, Pinterest, and Telegram.
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💳 5. Payments & Withdrawals
Q. How much does the service cost?
A. The service costs $30 annually.
Q. What payment methods are supported?
A. We support payment cards, multiple e-wallets, bank transfers, cryptocurrency, and Western Union.
Q. What currencies do you support?
A. The default currency is the USD, but you can also pay in EUR, GBP, AUD, CAD, and PHP.
Q. Are there any hidden fees or taxes?
A. No, the $30 annual fee includes processing charges, applicable sales tax, currency conversion fees, and VAT for European Union residents.
Q. Why are refunds not provided?
A. The no-refund policy is due to the rewards program structure; once a payment is made, commissions are immediately distributed to eligible members in the affiliate network.
Q. Do I get a refund if I cancel my subscription early?
A. No, while you can cancel at any time to prevent future renewals, you are not entitled to a refund for the current billing period.
Q. What should I do if I have a billing issue?
A. You should contact the support team first to resolve the matter promptly.
Q. What happens if I initiate a chargeback?
A. Initiating a dispute without contacting support first may violate the Terms of Service, and the company reserves the right to suspend or terminate associated accounts.
Q. How often is the membership fee paid to maintain rewards?
A. Memberships are renewed annually, ensuring the income potential remains recurring.
Q. When can I withdraw my earnings?
A. Withdrawals are processed every Friday, at noon GMT.
Q. Is there a minimum and maximum amount I can withdraw?
A. The minimum amount you can withdraw is $100, there is no maximum.
Q. Do I have to pay a withdrawal fee?
A. We do not charge a withdrawal fee, but you may be charged at the receiving end of the transaction.
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📱 6. Digital Card & Up-sells
Q. What can I promote with my virtual card?
A. You can use it to showcase your website, blog, business, or personal profile.
Q. How many designs are available?
A. You can choose from over 50 professionally crafted vCard templates and 15 dynamic bio link themes.
Q. Can I accept payments through my card?
A. Yes, you can integrate PayPal and other platforms so contacts can send payments securely.
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🤖 7. Member & AI Support
Q. How do I get help?
A. You can access support through our AI-powered help desk or contact our member support team.
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🌐 8. Miscellaneous Questions
Q. What is the mission of Promote Your Card?
A. Our mission is to provide simple, effective digital networking tools for professionals worldwide.
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📩 Still have questions? Reach out to our 24/7 Support Team at
support@promoteyourcard.online